Chime community members

75% of Americans make under $100,000 a year1

75%
But our financial system isn’t designed to help them.

We’re here to fix that.

At Chime, our mission is to unite everyday people to Unlock Financial ProgressTM. Since our founding, we’ve never charged overdraft or minimum balance fees. Instead, we’ve built products and services that help everyday Americans build credit history, access liquidity, and move forward.

Our business model is different from traditional banks.

Because of their fixed costs, traditional banks charge a variety of fees, which can quickly add up for consumers.

We’ve rethought the traditional model and replaced it with one that’s customer aligned. Through our bank partnership model, we’re able to deliver high-quality and secure banking services to everyday people throughout the U.S., with no mandatory account fees.

Traditional bank model
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Primarily a lending business, with a fee-based model for the everyday consumer
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Low-cost banking services for top customers
Chime bank partnership model
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Primarily a payments business, collecting revenue when members swipe their Chime card
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Together with its bank partners, provides basic banking to everyday Americans—with no mandatory account fees

But our bank partnerships make us just as secure in how we operate.

We partner with The Bancorp Bank, N.A. and Stride Bank, N.A., Members FDIC, to provide safe, secure, and innovative banking products and services to our members. Chime products and services are fully regulated and offer important consumer protections, just like products offered by a traditional bank.
Our bank partnership model ensures safety and security for individuals and fosters stability throughout the banking system.
Member accounts
Every Chime member opens a deposit account with one of our partner banks, The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC, and their funds are reconciled daily. Each Chime member’s deposits are FDIC insured up to $250,000 per depositor through those partner banks.2
Direct relationship with partner banks
Unlike many fintechs, we work directly with our bank partners, who provide rigorous oversight over Chime and our products. Each Chime member’s funds are always received and held by, and under the control of, our partner banks. Chime does not receive, hold, or control member funds.
Industry-leading security
We adhere to all banking-industry security standards and work hard to protect member information by using encryption. We also offer 24/7 human help on customer service issues.
Subject to state and federal regulations
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Eligible for FDIC insurance up to applicable limits2
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Held at a chartered bank
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Subject to Know Your Customer requirements
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Deposits at an FDIC-insured traditional bank
Deposits through Chime
Deposits through Chime vs. an FDIC-insured traditional bank

We serve millions of Americans across all 50 states.

Chime members come from cities, suburbs, and exurban and rural areas, spanning all 50 states, every generation and all walks of life, but they share many financial goals and needs.

150K+ members
Our members:
90%
were unhappily banked before joining Chime
97%
say Chime helped with at least one aspect of financial progress 3
81%
say we’ve helped at least one part of their financial situation3
75%
say they see themselves as lifelong Chime members3
Top employers:
healthcare, retail, restaurants
Average age:
36
Financial goals
Seek financial control
Access to liquidity
Build credit
Save for the future

We create products and services our members need—and that raise the bar for consumer-friendly banking products.

In addition to basic banking, Chime products help members build credit history and access low-cost liquidity.

All of our products are designed to support our members’ needs, and help them make real, tangible financial progress.

Many of our products are the first of their kind—and have helped push our industry in a more consumer-friendly direction.

First to
launch fee-free checking and savings
First to
deliver pay
two days early

First to
offer free overdraft protection, with up to $200 in coverage
First to
provide access to paychecks at any point in the pay cycle

Over time, we’ve helped our members manage their spending, save more, and strengthen their finances.

Our members have…
reported Chime helping with financial progress:
97%
of members3
put away
savings totaling
$18
billion
worked to raise their credit scores on average
+30
pts19

But great products are just the beginning.

To realize our mission, we also invest heavily in the places where we live and work. And while we’re proud of our progress to date, the truth is we’re just getting started.

10 million
We’ve committed to bringing financial education to 10 million Americans by 2027—both in our app and in real life
1%
We’ve pledged 1% of our equity to the Chime Scholars Foundation, helping nontraditional scholars pursue higher education
1,500+
volunteer hours throughout our communities by Chime staff and partners
We invest generously in local nonprofit leaders and entrepreneurs who are driving change on the ground
Chime® is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
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