Chime community members

Right now, the financial system is falling short for the

65%
of Americans1 who live paycheck to paycheck.

We’re here to fix that.

At Chime, our mission is to unite everyday people to Unlock Financial ProgressTM. Since our founding, we’ve never charged overdraft or minimum balance fees. Instead, we’ve built products and services that help everyday Americans build credit history, access liquidity, and move forward.

Our business model is different from traditional banks.

Because of their fixed costs, traditional banks charge a variety of fees, which can quickly add up for consumers.
‍
We’ve rethought the traditional model and replaced it with one that’s customer aligned. Through our bank partnership model, we’re able to deliver high-quality and secure banking services to everyday people throughout the U.S., with no mandatory account fees.

Traditional bank model
Down arrow
Fee-based model for everyday consumer
Down arrow
Low-cost banking services for top customers
Chime bank partnership model
Down arrow
Collects revenue when members swipe their Chime card
Down arrow
Together with its bank partners, provides basic banking to everyday Americans—with no mandatory account fees

But our bank partnerships make us just as secure in how we operate.

We partner with The Bancorp Bank, N.A. and Stride Bank, N.A., Members FDIC, to provide safe, secure, and innovative banking products and services to our members. As a result, Chime products and services are fully regulated and offer important consumer protections, just like products offered by a traditional bank.
Our bank partnership model is best in class, ensuring safety and security for individuals and fostering stability throughout the banking system.
Member accounts
Every Chime member opens a deposit account with one of our partner banks, The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC, and their funds are reconciled daily. Each Chime member’s deposits are FDIC insured up to $250,000 per depositor through those partner banks.2
Direct relationship with partner banks
Unlike many fintechs that use middleware, we work directly with our bank partners, who provide rigorous oversight over Chime and our products. Each Chime member’s funds are always under the control of our partner banks. Chime never holds or possesses Chime member funds.
Industry-leading security
We adhere to all banking-industry security standards and work hard to protect member information by using encryption. We also offer 24/7 human help on customer service issues.
Subject to state and federal regulations
Checkmark
Checkmark
Eligible for FDIC insurance up to applicable limits2
Checkmark
Checkmark
Held at a chartered bank
Checkmark
Checkmark
Subject to Know Your Customer requirements
Checkmark
Checkmark
Deposits at an FDIC-insured traditional bank
Deposits through Chime
Deposits through Chime vs. an FDIC-insured traditional bank

We serve millions of Americans across all 50 states.1

Chime members come from cities, suburbs, and exurban and rural areas, spanning all 50 states, every generation and all walks of life, but they share many financial goals and needs.

150K+ members
Our members:3
Gender:
55%
are women
Average age:
36
Over half identify as part of a minority group
Top employers:
healthcare, retail, restaurants
90%
were unhappily banked before joining Chime
97%
say Chime helped with at least one aspect of financial progress4
75%
say they see themselves as lifelong Chime members5
Financial goals
Seek financial control
Access to liquidity
Build credit
Save for the future

We create products and services our members need—and that raise the bar for consumer-friendly banking products.

In addition to basic banking, Chime products help members build credit history and access low-cost liquidity.
‍
All of our products are designed to support our members’ needs, and help them make real, tangible financial progress.

Spending
Chime Visa® Debit Card
Fee-free ATMs6
Free cash deposits7
Chime Deals® 8
Liquidity
SpotMe® 9
MyPayTM 10
Instant Loans11
Get paid up to 2 days early12 with direct deposit
Building Credit
Secured Chime Credit Builder Visa® Credit Card13
FICO® score14 tracking in app
Add Bills to Experian Boosts® 15
Savings
High-Yield Savings Account16
Round Ups17
Save When I Get Paid18
Chime Deals19
Community
Pay Anyone20
SpotMe Monthly Boosts21
Referrals
Support & Safety
24/7 human help
Passwordless login

Many of our products are the first of their kind—and have helped push our industry in a more consumer-friendly direction.

First to
launch fee-free checking and savings
First to
deliver pay
two days early
First to
offer free overdraft protection, with up to $200 in coverage
First to
provide access to paychecks at any point in the pay cycle

Over time, we’ve helped our members manage their spending, save more, and strengthen their finances.

Our members have…
reported Chime helping with financial progress:
97%
of members4
put away
savings totaling
$18
billion
worked to raise their credit scores on average
+30
pts22

But great products are just the beginning.

To realize our mission, we also invest heavily in the places we live and work. And while we’re proud of our progress to date, the truth is we’re just getting started.

10 million
We’ve committed to bringing financial education to 10 million Americans by 2027—both in our app and in real life
1%
We’ve pledged 1% of our equity to the Chime Scholars Foundation, helping nontraditional scholars pursue higher education
1,500+
of volunteer hours throughout our communities by Chime staff and partners
We invest generously in local nonprofit leaders and entrepreneurs who are driving change on the ground
  1. Information from CNBC “More Americans say they are living paycheck to paycheck this year than in 2023 - here’s why”” as of April 15, 2024: https://www.cnbc.com/2024/04/09/most-of-americans-are-living-paycheck-to-paycheck-heres-why.html#:~:text=A%20majority%2C%2065%25%2C%20say,be%20living%20paycheck%20to%20paycheck.
  2. Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
  3. Chime® is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
  4. Sources: Member self-report, July 2024. Age, metro and industry for Active Chime members; gender for Active Direct Depositors.
  5. Information compiled from Hero Metric Survey responses from 35,000 active Chime members - July 2024
  6. Out-of-network ATM withdrawal and over-the-counter advance fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.
  7. Once the retailer accepts your cash, the funds will be transferred to your selected Chime Account. Barcode and debit card cash deposits land in the Checking Account. Credit Builder card cash deposits first go through your Card Account and then land in your Secured Account. Cash deposit fees may apply if using a retailer other than Walgreens and Duane Reade.
  8. Eligibility requirements and limits apply. See Chime Deals Terms and Conditions.  CHIME DEALS is a registered trademark of Chime Financial, Inc.
  9. SpotMe® for Credit Builder is an optional, no interest/no fee overdraft line of credit tied to the Secured Deposit Account; SpotMe on Debit is an optional, no fee service attached to your Chime Checking Account (individually or collectively, “SpotMe”). Eligibility for SpotMe requires $200 or more in qualifying direct deposits to your Chime Checking Account each month.
    Qualifying members will be allowed to overdraw their Chime Checking Account and/or their Secured Deposit Account up to $20 in total, but may be later eligible for a higher combined limit of up to $200 or more based on member’s Chime account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your SpotMe Limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your SpotMe Limit. SpotMe for Credit Builder and SpotMe on Debit share a single SpotMe limit. Your SpotMe Limit may change at any time, at Chime or its banking partners’ discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions or OTC cash withdrawal fees at retailers. SpotMe won’t cover non card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. SpotMe Terms and Conditions.
  10. MyPayTM line of credit provided by The Bancorp Bank, N.A. or Stride Bank, N.A. MyPay services provided by Chime Capital, LLC. (NMLS ID 2316451).
  11. Instant Loans are made by The Bancorp Bank, N.A., Member FDIC.
  12. Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received,  which may be up to 2 days earlier than the scheduled payment date.
  13. To apply for Credit Builder, you must have received a single qualifying direct deposit of $200 or more to your Chime® Checking Account. The qualifying direct deposit must be from your employer, payroll provider, gig economy payer, or benefits payer by Automated Clearing House (ACH) deposit OR Original Credit Transaction (OCT). Bank ACH transfers, Pay Anyone transfers, verification or trial deposits from financial institutions, peer-to-peer transfers from services such as PayPal, Cash App, or Venmo, mobile check deposits, cash deposits, one-time direct deposits, such as tax refunds and other similar transactions, and any deposit to which Chime deems to not be a qualifying direct deposit are not qualifying direct deposits.
  14. Credit score calculated based on FICO® Score 8 model. Your lender or insurer may use a different FICO® Score than FICO® Score 8, or another type of credit score altogether. Learn more.
  15. Results will vary. Not all payments are boost-eligible. Some users may not receive an improved score or approval odds. Not all lenders use Experian credit files, and not all lenders use scores impacted by Experian Boost®. Learn more.
  16. Chime Checking Account is required to be eligible for a Savings Account.
  17. Round Ups automatically round up debit card purchases to the nearest dollar and transfers the round up from your Chime Checking Account into your savings account.
  18. Save When I Get Paid automatically transfers 10% of your direct deposits of $500 or more from your Checking Account into your Savings Account.
  19. Eligibility requirements and limits apply. See Chime Deals™ Terms and Conditions.
  20. Sometimes instant transfers can be delayed. The recipient must use a valid debit card to claim funds. See your issuing bank’s Deposit Account Agreement for full Pay Anyone Transfers details.
  21. Boosts are available to eligible Chime members enrolled in SpotMe® and are subject to monthly limits.
  22. Based on a representative study conducted by Experian® in January 2024, members who made their first purchase with Credit Builder between June 2022 and October 2022 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.
Resouces
Do Not Sell or Share My Personal InformationPoliciesChime U.S. Privacy NoticeHelp CenterSecond Chance BankingBecome an AffiliateSupporting Those With Disabilities
Download on the Apple App StoreGet it on Google Play
Facebook LogoX LogoInstagram Logo

Chime® is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card and the Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit and credit cards are accepted. Please see the back of your Card for its issuing bank.

Chime Checkbook: While Chime doesn’t issue personal checkbooks to write checks, Chime Checkbook gives you the freedom to send checks to anyone, anytime, from anywhere. See your issuing bank’s Deposit Account Agreement for full Chime Checkbook details.

By clicking on some of the links above, you will leave the Chime website and be directed to a third-party website. The privacy practices of those third parties may differ from those of Chime. We recommend you review the privacy statements of those third party websites, as Chime is not responsible for those third parties' privacy or security practices.

Opinions, advice, services, or other information or content expressed or contributed here by customers, users, or others, are those of the respective author(s) or contributor(s) and do not necessarily state or reflect those of The Bancorp Bank, N.A. and Stride Bank, N.A. (“Banks”). Banks are not responsible for the accuracy of any content provided by author(s) or contributor(s).

Third-party trademarks referenced for informational purposes only; no endorsements implied.

Address: 101 California Street, Floor 5, San Francisco, CA 94111, United States.

No customer support available at HQ. Customer support details available on the website.

© 2013-2024 Chime Financial, Inc. All rights reserved.

‍

Chime® is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
Close